Fermob Warranty

This warranty begins from the original purchase date and is at the manufacturer’s sole discretion. Remedies include replacement, refund or prorated refund determined by length of use and severity of the defect. Any claim must be supported by the purchase receipt and photos.

THE WARRANTY DOES NOT COVER:

• Damaged, converted, or modified furniture.

• Furniture not used as per Fermob’s recommendations.

• Any damage arising from insufficient care, or from failure to comply with the supplied instructions and advice for

receiving, assembling, using, and maintaining the furniture. Furniture should NOT be stored using plastic or any other

material trapping moisture on the product.

• Rings or stains (including stains related to a combination of humidity retention + heat, organic materials such as bird

droppings, sap, food or leaves).

• General wear and tear or natural fading of the materials used.

• Chairs and benches should be used for sitting on the seat only and leaning back on two legs is considered hazardous and damages arising from such are not covered. Tables should be used as designed and not for standing or sitting.

• Corrosion originating from scratches or abrasions that result from general wear and tear and which cannot be removed via

standard cleaning and maintenance processes.

• Minor spots of rust under table tops and seats or on bases. This is a natural outcome expected on products made of steel and

can be treated using the maintenance tools made available to customers by Fermob. This treatment should not be delayed

or rust will worsen.

• The corrosion of stainless steel parts due to use in a confined, chlorinated environment.

• Corrosion of steel furniture (including stainless steel furniture) as a result of use in a coastal environment.

• Any changes in the visual appearance of wood that are directly linked to aging. As wood is a living material, the appearance